FAQ

Got questions? Our FAQ page has answers to help you get the most out of your JP Fabulosity experience—explore below to find quick solutions and helpful tips!

General

What is JP Fabulosity?

JP Fabulosity is a brand where fashion meets art. We create unique, art-inspired clothing, accessories, and home decor items to help you express yourself creatively.

How can I stay updated on new products and offers?

Join our newsletter to be the first to know about new collections, special discounts, and behind-the-scenes stories. Plus, new subscribers receive a 10% discount on their first purchase!

How do I choose the right size?

We have a dedicated size chart page to help you find the perfect fit. If you’re unsure, feel free to reach out to us for assistance.

What should I do if I have a question about a product?

We’re here to help! If you have any questions about a product, feel free to contact us via our Contact Us page or email, and we’ll be happy to assist.

Shipping

How much does shipping cost?

We offer free shipping on orders over $50 within the US. For orders under $50, a flat rate of $4.99 applies.

When will my order be shipped?

Orders are processed within 1-3 business days. Once shipped, you’ll receive an email with tracking details to monitor your delivery.

How long will my order take to arrive?

For standard shipping, expect delivery within 7-10 business days for most locations.

Can I track my order?

Yes! Once your order ships, you’ll receive a tracking number by email. Please allow up to 48 hours for tracking information to be updated.

Returns

What is your return policy?

We want you to love your purchase! If you’re not fully satisfied, you may return most items within 14 days of receipt for a refund or exchange.

How do I start a return?

If you want to return your item, please go to our Return Item page, or email us with your order number and reason for the return. We’ll guide you through the next steps.

Are there any items that cannot be returned?

Certain items, such as final sale items and gift cards, cannot be returned. Check the product page for details, or reach out if you have questions.

When will I receive my refund?

Once we receive and inspect your return, we’ll process your refund within 5-7 business days. The amount will be credited back to your original payment method.